I actively search for initiatives and new programs in my company that WalkMe can be helpful for. For example, when I was at T-Mobile, I knew another instructional designer was working on a training for a Salesforce Plug-in, ZoomInfo. She did an amazing job with the training, but I knew that having a tool inside Salesforce to engage users right when and where they needed was invaluable. Even though nobody asked me, I built out the WalkMe content to not only get a user prospecting with ZoomInfo, but I automated steps for them along the way, taking away clicks and making the tool seem even more intuitive and easier than it was.
Employee engagement and usage increased by 30% within a week, in comparison to the initial launch where it took several weeks to reach 30% usage with just the standard training and communication solutions.