WalkMe is used everywhere and I think that’s one of the reasons our implementation has been so successful. Our main focus is on client facing training and support, as well as product feature adoption.
However, we also use it for internal onboarding and training with content focused on specific teams. Our implementation combines organized learning using TeachMe, as well as just in time performance support in the help widget.
Our ability to target specific segments of users within the context of their normal workflows is an important medium of communication; whether we are sharing the value of specific new product functionality or gathering feedback to inform our product roadmap and decision making.